by Tim Coomer, Specific Software CEO
An unexpected increase in a client’s experience mod rating can be one of the more unpleasant client relationship situations you can experience in the workers compensation arena. This blog takes a look at 2 reasons why a mod might increase from one year to the next, but more importantly, what you can do to anticipate, analyze, and respond to potential increases in your clients' mods. In the weeks ahead, I will be covering a total of 10 reasons a mod may increase. With your feedback, which I encourage, I'm sure we can expand to an even longer list! Through awareness of these various scenarios and through effective use of ModMaster, you should be able to anticipate and explain increases in the mod.
Please view the full blog at http://workcompedgeblog.com/
Thursday, February 11, 2010
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